Login to your ATB account from a desktop computer (not the app)
Go to the administration tab, and select Manage Roles, and click on Add a new role. (If you have set up 2FA you will get a text authorization code at this point)
Add a role Name - we suggest "Accountant User", Account Access: Banking Services for all accounts, Activity Access: Tax Pay & File, Service Statements, Mastercard Company View, NEXT
Go to the administration tab, and select Manage Users, Add User
UserID=First word in your company name+Accountant (ie ABC Sales Co. would be ABCAccountant)
Password=First word in accountants company name+current year (ie for us = Birch2020) - we will be prompted to change the first time we login
Status=Active
First Name=First Name of Contact (ie for us = Amanda)
Last Name=Last Name of Contact (ie for us = Birch)
Phone = a number for the contact that can receive texts (for 2FA) (ie for us = 587-318-0361)
email = email address of the contact (ie for us = amanda@birchaccounting.ca)
Role = Accountant User (from the setup above)